Human Resources Manager

Position: Human Resources Manager
Job Type : 1 year Contract

PRIMARY FUNCTION

Acts as a leader, providing guidance and counsel to the operations management team as well as clients.
Has a strong working knowledge of the Philippines Labor Code and is able to resolve complex labor issues in a clear, solution focused manner that achieves positive outcomes for the Employer / Client, while being legally compliant.
Manages all Human Resources policies and programs with clear communication, ensuring compliance with Philippines Labor Code and company policy.
Responsible for developing and supporting retention initiatives by executing programs developed to improve employee culture, morale and attrition.
Manage, coaches, and develops the site HR team and serves as a mentor to other HR professionals.

KEY RESPONSIBILITIES & DUTIES:

Organizational Development.
Manpower Planning and Development.
Performance Management.
Employee and Labor Relations.
Human Resource Management.

Leads strategic organizational diagnosis, re-structuring, and change with the following essential objectives:

Being a part of and supporting management directives and communication.
Improving systems, processes, and performance effectiveness.
Promoting communication, employee development and engagement.

EMPLOYEE RELATIONS

Represents company on Labor related cases
Serves termination notices
Facilitate exit procedure for resigned and terminated employee
Processes employee separation documentation
Processes and routes clearance
Prepares ‘Last Pay Request
Conducts exit interview and submits summary of exit interview
Releases exit documentation o
Last pay
Prepares Release Waiver & Quit Claim
Prepares Certificate of Employment
Coordinates with HR-Timekeeping & Payroll for Certificate of Contribution (SSS, Pagibig & Phil health)
Full responsibility for the company-wide compensation and benefits strategy, philosophy, and structure
Assist in the company’s annual salary review process.

Job Requirements:
PERSONAL SKILLS & QUALITIES

Experience managing, coaching, and developing others.
Extensive knowledge of general labor policies, laws and practices including discrimination and harassment.
Prior experience delivering HR training and development programs.
Demonstrated success in conducting behavioral interviews and management talent assessments.
Experienced in leading positive change.
Strong interpersonal and collaborative skills including verbal and written communications skills, presentation skills, facilitation skills and negotiation skills.
Strong problem solving/consulting skills.
Excellent planning and organizing skills, especially prioritizing multiple projects/tasks.
Good PC skills with demonstrated ability to use a variety of software packages including Word, Excel, Access, PowerPoint and Outlook with the ability to assimilate, present and analyze data as needed.
Ability to serve as an associate advocate while balancing the needs of the clients and the company.
Ability to provide superior service to associates by listening, comprehending and guiding them through the issue to closure.
Confidentiality and professionalism is critical.
Open-minded, trustworthy, compliance-oriented, yet solution focused and team-oriented.


QUALIFICATIONS & EXPERIENCE

College graduate (preferable in BS/BA Psychology, HR Management, Organizational Development, or General Science).
Generally, 5 or more years progressively responsible experience as a Human Resources Manager with experience in associate relations, learning and development, problem and conflict resolution and recruiting non-exempt personnel in a high-volume environment.
Experience in business process outsourcing BPO is required.
Effective leader who can motivate and inspire by mandating and executing on vision and goals for the department and the company.
Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.