Immediate Joining - VA - English

We are a dynamic and growing e-commerce company. We are looking for a highly organized, bilingual (English) Virtual Assistant with experience in managing Shopify stores to join our team. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail.

Responsibilities:
1. Provide outstanding customer service through various channels (email, chat).
2. Address and resolve customer inquiries, issues, and complaints promptly and professionally.
3. Utilize Shopify and Gorgias/Zendesk/Tidio to manage and track customer interactions and orders.

Requirements:
1. Fluent in English with excellent verbal and written communication skills.
2. Proven experience as a Customer Service Agent or similar role, preferably for US-based DTC brands.
3. Previous work experiences using Shopify and Gorgias/Zendesk/Tidio
4. Candidate has to appear in a testlify test -

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Benefits :
1. Work directly with US/European brands
2. Huge learning and growth opportunity
3. Competitive salary
4. Clarity on extra hours which would be fully paid.
5. Upto 5 paid leaves/year

How to Apply:
- Submit an updated resume
- go to the link and take this test ----------
- Attempt from a new email ID if the existing email ID is not working for the test