Amazon Catalog & Reimbursements Expert

We are growing and are in need to hire the next Amazon Catalog & Reimbursements Expert to join fantastic team! This role requires an individual with extensive experience navigating the complexities of Amazon's ecosystem, particularly catalog management, product listings, and reimbursements. The ideal candidate is a proactive problem solver who understands the intricacies of Amazon’s backend systems and can immediately add value. We are not looking for someone in the learning phase but rather an expert who can drive results quickly and efficiently.

Key Responsibilities:

Catalog Management:
Maintain and optimize product listings across Amazon marketplaces.
Resolve any issues related to suppressed listings, incorrect product details, or variations.
Ensure accuracy in product data, descriptions, pricing, and categorization.
Manage bulk uploads and updates using flat files and other relevant tools.

Reimbursements & Recovery:
Leverage expertise to monitor and track inventory discrepancies such as lost, damaged, or returned items that qualify for reimbursement.
Submit and manage claims through Amazon’s FBA reimbursement process.
Audit past transactions to identify missed reimbursement opportunities.
Maintain accurate records of all claims and follow-ups with Amazon’s support team.

Issue Resolution:
Proactively identify and resolve catalog errors, ASIN suppressions, and other technical issues.
Work closely with Amazon Seller Support and escalate cases as needed.
Utilize knowledge of Amazon’s policies and guidelines to ensure compliance and reduce the risk of account issues.

Performance Optimization:
Monitor key performance indicators related to catalog health, inventory reconciliation, and claim success rates.
Identify trends and opportunities to streamline the reimbursement process for improved recovery rates.
Collaborate with other departments (sales, marketing, operations) to support broader business goals on Amazon.

Stay Updated on Amazon Policies:
Stay on top of any changes in Amazon’s marketplace policies and guidelines related to catalog management and reimbursements.
Ensure that the company’s Amazon catalog is fully compliant with all of Amazon’s rules and regulations.

Qualifications:
Proven experience in Amazon catalog management, reimbursements, and FBA processes.
Expertise in resolving catalog issues, such as listing errors, suppressed ASINs, and inventory reconciliation.
Strong knowledge of Amazon’s reimbursement and claims process, with a track record of successful claim recoveries.
Proficient in the use of Amazon Seller Central, flat files, and other related tools.
Excellent problem-solving skills and ability to work independently with minimal supervision.
Detail-oriented with strong organizational and record-keeping skills.
Effective communication skills to work with cross-functional teams and external support services.

The higher your AP points the more I will consider your application.

Thanks!