V/A Customer Service/ Web Tech

-Administrative Support: Answering phones and emails, scheduling appointments, and meetings, making travel arrangements, and organizing communication.

-Customer Service: providing customer service as the first point of contact for the company. Booking and canceling appointments. Membership registration and cancellation. Virtual consultations and data entry.

-Data entry: Conducting research and organizing data. recording measurements and client orders. Follow up and client retention via email, phone and social media.

-Content management: Managing social media accounts, creating content calendars, interacting with followers and monitoring post engagement insights, as well as collaborating with influencers and brands.

-Graphic design: Assisting with content creation, including graphic design, photo editing, and video production.

*VAs should have strong time management skills, clear and effective customer service skills, be organized and have at least intermediate level English language and communication skills. They should also be proficient with remote or cloud based tools such as instant messaging, skype, teams, Zoom and Google Suite. While a degree isn't necessary, it is highly recommended that applicants have specialty certifications, and/or an associates degree or higher with an emphasis in customer service and social media applications and networking.