Customer Service & Order Processing

We are looking for an employee that will help provide excellent customer service and error-free order processing. Additional responsibilities will include analysis related to raw materials purchasing and shipping cost management.

We are open to either of the below schedules:
6am-12pm EST (6 hour days / 30 hours per week)
4am - 12pm EST (8 hour days / 40 hours per week)

We are a seasonable business, so off-peak season will include additional projects/workstreams to supplement customer service and order processing.

Required Experience: A background in (1) Ecommerce order management AND (2) customer service is strictly required. Additional skillsets can be trained on the job as needed.

Preferred Experience: Excel; Mainstream customer service software platform (such as zendesk, hubspot, freshdesk, etc.); Quickbooks.

IMPORTANT: Please submit your responses below in your initial response in order to be considered for this position.

Years of ecommerce order management experience: ______
Years of ecommerce customer service experience: ______
Level of Microsoft Excel proficiency: _______
Customer Service Platforms You Have Used (List All): ______
Level of Quickbooks proficiency: _______