Operations Manager

Our growing e-commerce business is looking to hire an experienced Operations Manager to handle sales reporting, inventory forecasting, coordinating freight shipments, and other daily operations and admin tasks. Based in North America, we sell high-ticket interior design products to individual customers, as well as trade customers like contractors, interior designers, and architects!

Your daily responsibilities will include:
- Exporting sales reports and compiling them in Google Sheets to forecast future inventory needs
- Creating inventory schedules and purchase orders
- Booking freight shipments and coordinating inbound freight deliveries
- Booking and coordinating product inspections
- Creating inbound alerts for the warehouse for incoming inventory
- Paying invoices, saving receipts
- Editing order SKUS and notes
- Communicating with 3PLs to deal with inventory adjustments
- Other general admin

About the team:
Andor Willow was founded in 2021 and sells wood slat paneling and room dividers through the Shopify website ---------- . To date, all operational tasks have been handled by the founder, and the business has grown to the point that we are ready to bring on an additional long-term tea ---------- mber to handle the majority of our back-end operations. My name is Devon, and I’m the president of the company and operate it full time alongside the founder Sascha. We have created an extensive database of written and video training materials on these tasks, and will both provide full-time training (using a mix of reading/writing assignments as well as on-the-job training) for 6-8 weeks or until you are comfortable handling all operational tasks on your own. After you've been set up to succeed, we will be stepping back from these day-to-day tasks, but will still be available to consult and work with you as needed.

We have one other remote employee based in the Philippines who handles customer service; he's been with us for a year and also works full-time.

Who we’re looking for:
We’re looking for someone who’s extremely organized and detail-oriented. You won’t have to speak to customers or attend meetings more than 1x per week, but you will need to stay on top of your responsibilities and keep detailed notes, records, and reminders for yourself.

Requirements:
- 3+ years experience working in operations or administrative roles
- Intermediate-Advanced knowledge of Excel/Google Sheets
- Near-native English speaker
- Available 8 hours per day, Monday-Friday

To apply please send us a message through the platform providing your relevant experience, why you're interested in this position, and what the #1 skill or benefit you could add to the company would be.