Phone Assistant/Project Manager

PLEASE NOTE: ONLY ACCEPTING APPLICANTS WHO SEND IN A VIDEO INTRODUCTION. PLEASE NOTE YOUR EXPERIENCE ...THANK YOU!


Job Title:
Virtual Front Desk Assistant

Remote

Full-Time 7:00 am EST -5:00 PM EST MON-FRI

About Us:
We are a dynamic and growing metal shop known for our high-quality products and exceptional customer service. To enhance our efficiency and customer interactions, we are looking for a reliable and detail-oriented Virtual Front Desk Assistant. This role is crucial in ensuring smooth communication between our team and clients, as well as managing administrative tasks.

Key Responsibilities:

- Phone Management: Answer incoming calls, handle customer inquiries, take orders, and direct calls to the appropriate tea ---------- mber.
- Order Management:** Check the status of orders throughout the process, from initiation to completion, ensuring accurate tracking and timely updates.
- Order Forms: Create and manage order forms, ensuring all details are correctly entered into the system and communicated to the production team.
- Administrative Support: Assist with various administrative tasks, including data entry, scheduling, and other duties as needed to support the team.

Qualifications:

- Must have excellent communication skills and be fluent in English.
- Strong customer-focused mindset.
- Experience in administrative tasks and using order management systems.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency with office software (e.g., MS Office, Google Workspace).
- Familiarity with the metalworking industry is a plus but not required.

What We Offer:

- Competitive salary based on experience.
- Opportunity to work remotely.
- Supportive team environment with opportunities for growth.

How to Apply
If you are organized, motivated, and ready to contribute to a growing company, we would love to hear from you! **Please send your resume and a brief video introduction outlining your experience and why you’re a good fit for this role to ---------- or respond here.

PLEASE NOTE : To be considered you must send a video introduction ( or loom)of youself and about your experience as a Virtual assistant.

Join Us:
Be part of a team that values quality, efficiency, and excellent customer service. We look forward to meeting you!