Customer Service Officer - Cold calling and setting appointment - finance industry

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TYPE OF WORK

Full Time

WAGE / SALARY

PHP25,000

HOURS PER WEEK

40

DATE UPDATED

Sep 25, 2024

JOB OVERVIEW

Cold calling or messaging leads to promote our trading challenge product.
Update CRM on recent interactions on hubspot.
Manage outbound AI calling tools like bland.ai
Maintain AI prompt database - character of company , script, errors
Maintain FAQ
Maintain and operate email software mailchimp, together with hubspot

Special Instructions:
To ensure your application stands out, please include:

A brief overview of your cold calling experience.
Strategies you use to stay motivated and achieve targets in a sales environment.
A voice recording of your cold calling experience via ---------- .
Your WhatsApp contact number.
Desired salary.
Portfolio and any relevant work.
A link to your resume/CV.
Applications missing any of these details will not be considered.

Responsibilities:

Meet individual KPIs.
Respond promptly to calls and emails.
Conduct effective call consultations and secure appointments.
Achieve monthly sales targets consistently.
Build and maintain relationships with prospects.
Maintain professionalism in all interactions.
Efficiently manage appointment scheduling.
Perform ad-hoc duties as needed.
Requirements:

Fluent English
1 to 3 years of sales call experience.
Preferably from a financial services call center background.
Proven track record of meeting or exceeding sales targets.
Strong persuasive and negotiation skills.
Excellent communication and interpersonal skills.
Self-motivated and goal-oriented.
Ability to thrive in a competitive environment.
Proficiency in CRM systems and sales tools

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