Hospitality & Real Estate Business Manager

Job Description:
We are seeking a highly motivated and detail-oriented Business Manager to support the President and Founder of our global vacation home and resort brokerage firm. This role requires a dynamic individual who can take initiative, demonstrate exceptional organizational skills, and manage the day-to-day operations of the company to ensure all tasks are completed efficiently and ahead of schedule. The ideal candidate will have an extensive background in real estate transactions, a deep understanding of the short-term rental industry, and the ability to navigate the high-end luxury market of vacation homes and resorts.

Key Responsibilities:
Executive Support:
Act as the primary point of contact for the President and Founder, managing all communication channels including phone, text, email, and WhatsApp.
Organize and manage the President’s calendar, including scheduling meetings, appointments, and travel arrangements.
Take detailed notes during calls and Zoo ---------- etings, ensuring accurate and timely follow-up on action items.
Prepare and draft correspondence, presentations, and reports on behalf of the President.

Real Estate Transactions:
Oversee and manage real estate transactions from start to finish, ensuring all documentation is accurate, deadlines are met, and all parties are informed.
Coordinate with real estate agents, lawyers, and other stakeholders to ensure smooth and successful transactions.
Handle the due diligence process for property acquisitions, including reviewing contracts, coordinating inspections, and managing escrow processes.

Short-Term Rental Management:
Oversee the short-term rental business, including managing Airbnb listings, pricing strategies, guest communications, and property maintenance.
Analyze market trends and competition to optimize rental income and occupancy rates.
Ensure compliance with all local regulations and property management standards.

Research & Development:
Conduct in-depth research on international real estate markets, laws, and policies related to vacation homes and resorts.
Establish and maintain relationships with tourism boards, local governments, and industry associations to gather relevant information for business growth.
Stay updated on global travel trends and emerging markets to identify new business opportunities.

Operational Management:
Develop and implement Standard Operating Procedures (SOPs) to streamline business processes and improve efficiency.
Monitor and manage daily operations to ensure all tasks are completed on time and to a high standard.
Coordinate with various departments and external partners to ensure seamless operations.

High-End Market Engagement:
Manage and nurture relationships with clients in the ultra-luxury market, providing personalized service and ensuring a high level of client satisfaction.
Assist in the marketing and promotion of luxury vacation homes and resorts, including overseeing high-end branding initiatives.
Coordinate high-profile events, property showings, and private client meetings.

Qualifications:
Bachelor’s degree in Business Administration, Real Estate, or a related field.
Minimum of 5 years of experience in real estate transactions, with a focus on luxury properties and short-term rentals.
Strong understanding of the short-term rental industry, including platforms like Airbnb.
Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
Exceptional communication skills, both written and verbal, with experience handling high-level correspondence.
Proficiency in Microsoft Office Suite, CRM systems, and property management software.
Ability to work independently and take initiative in a fast-paced environment.
Willingness to work flexible hours to accommodate global time zones and business needs.
Experience working in the luxury market or with high-net-worth clients is highly desirable.