Virtual Assistant

ABOUT THE COMPANY:

We're an Australian based health and wellness company that is expanding into the United States.

ABOUT THE ROLE:

We are looking for a dedicated Sales Support Assistant to join our dynamic sales team based out of the Unites States, working closely with them.

This role offers the unique opportunity to help our sales agents achieve their targets and KPIs to ensure the business onboards new clients each day.

HOURS:

It's a full-time role, that requires 48 hours per week or 6 days.

We are ONLY looking for someone that is willing to work the overnight shifts. Weekends are required and the roster will be based off the US timezone which is overnight hours for the Philippines.

DO NOT apply and ask me for 'flexible hours' or tell me you have experience when you don't.

This is NOT for newbies, you will be monitored, people without specific experience and anyone that is not looking to establish a career path with us will be found out fast.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

1. Managing the scheduled appointments in the sales-team Slack channel.
2. Tracking and record daily sales team and individual member stats
3. Scanning textmagic from time to time to see if leads have communicated or need to be rescheduled
4. Update Leads Tracking Sheet after each call.
5. Update Sales Stats Tracker after each call.
6. Updating GoHighLevel crm after each call.
7. Update, Miyagi FB & Google Ads Mngr File, FB Marketting Funnel after every sale
8. Create Hubspot pinned notes after each sale
9. Send all mp3/zoom recordings after each call.
10. Assist Sales Team with their queries, tech problems, pending sales if needed.
11. Re-engage No Shows and Needs to Reschedule Clients

MUST HAVE:

1 - Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and empathetically.

3 - Strong problem-solving skills, with a proactive approach to resolving issues and preventing future concerns.

4 - Experience in handling customer complaints and managing difficult conversations is optimal.

5 - Experience working with CRM systems (Hubspot and or GoHighLevel).

6 - A team player with a positive attitude, capable of working in a fast-paced environment.

MUST ALSO HAVE:

a - home office where you can work without distraction
b - fast internet with over 50mbps
c - high level computer with all required technology

PAY:

$1,000 AUD p/m

Extra benefits do apply when you reach 6 months tenure with the company.

HOW TO APPLY:

Step 1 - Submit a recent CV with relevant employment history only.

Step 2 - Submit a personalised cover letter addressed to 'Shane' describing why you have applied for this role and why you should be considered.

Step 3 - Film a short video introducing yourself explaining why you are the perfect candidate for this role, then upload it to Vimeo or YouTube and send the link via email to ---------- so we can watch it.

Step 4 - Submit all this before August 15th, 2024.

NOTE: Anyone that has not completed the application steps or submits it late will be ignored.