SALES OFFICER

QUALIFICATIONS / SKILLS:

A graduate of Bachelor's degree major in Business Studies/Sales & Marketing/Entrepreneur/Economics or Tourism Management course
At least 2 years experience in Sales
Strong sales and interpersonal skills
Excellent verbal and written communication skills
Ability to negotiate effectively
Excellent knowledge of computer reservation computer programs
Strong problem-solving skills
Detail-oriented and highly organized
Strong ability to manage time and prioritize tasks
Working knowledge of domestic and international travel trends
Ability to speak languages in addition to English preferred

JOB DESCRIPTIONS:

Meets with clients to determine travel needs, budgets, and preferences.
Sells and coordinates transportation, accommodations, insurance, tours, and activities.
Achieve sales quota.
Advises clients regarding destinations, cultures, customs, weather, and activities.
Generate sales leads.
Maintain a database of sales leads.
Assist in the preparation of sales proposals.
Monitor competitors and customer demand to provide market intel for strategy development.
Handles travel issues, conflicts, complaints, cancellations, and refunds.
Provide first-level responses to clients' requests and requirements.
Respond to inquiries on venue facilities and details.
Recommend a range of products and services according to client's needs.
Builds and maintains relationships with travel and tour vendors.
Attends travel seminars and conferences.
Researches destinations and industry trends.
Maintains accurate bookings, payments, transactions, phone calls, and meeting records.