Phone Operator & Customer Service Agent

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TYPE OF WORK

Full Time

WAGE / SALARY

$640/monthly

HOURS PER WEEK

40

DATE UPDATED

Jul 30, 2024

JOB OVERVIEW

We are a US-based junk removal company looking for a full-time, home-based customer support agent to work with our customer support & sales department.

Your daily responsibilities would include:
- Send a daily report detailing completed and ongoing tasks.
- Take inbound sales calls, customer requests, and/or complaints and make outbound calls.
- Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS.
- Provide service quotes & make sure to do a follow-up with the leads.

Book new jobs, reschedule &/or update service jobs in our booking calendar system.
- Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives


We are invested in our agent's success. You will go far if you are:
- A fast learner
- A great communicator
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter


This is a full-time position. You MUST have excellent English skills.
Work hours are 5 days a week INCLUDES WEEKENDS 8am-6pm PST (we will d ---------- on the schedule after your interview)
$4/hr. to start, with the ability to earn up to $5/hr + bonuses based on performance.


If accepted, you will be provided with training to help respond to customer queries via live chat, Facebook messenger, & SMS.



How to Apply:
Send an email to ---------- with the subject line: "I want to be a call center agent”

Please include a link to your OnlineJobs.ph profile and voice recording within the email when you apply then complete the Google form you will receive in an email.

Note: After you send the email to apply, you will receive a response fro ---------- with a link to a Google form.


Please complete the questions in the Google form to be considered for this position.

Forms that are not completed or only partially completed will not be considered. In the form, you will be asked your age. Answer 55 to prove you are paying attention to detail.

I look forward to working with you!



Wage Salary: $4/hr.
Required ID Proof greater than 70

Email
: ----------
Contact Person: Alex A.

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