Customer Support Associate

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TYPE OF WORK

Full Time

WAGE / SALARY

Php 20,000.00 - Php 25,000.00

HOURS PER WEEK

40

DATE UPDATED

Dec 4, 2025

JOB OVERVIEW

We are seeking a dedicated and empathetic Customer Support Associate to join our small team and become an integral part of our mission to deliver outstanding customer experiences to our client's user-base.

Job Overview:
As a Customer Support Associate primarily responsible for managing email communications, you will be the first point of contact for our customers. Your primary task will be to respond to customer inquiries, resolve issues, and provide assistance through email. Your ability to communicate effectively and your dedication to customer satisfaction will play a crucial role in maintaining the trust and loyalty of our client's customers.

As part of the application process, please answer below questions:

1. How long have you been working from home? If you don't have prior experience, tell me why you want to start working from home.
2. Do you have any experience working as a customer support associate or anything related? Tell me about it.
3. How much is your expected salary?
4. Are you open to working with us full-time? Monday - Friday, Saturday IF NEEDED. Pay will be adjusted accordingly.
5. Tell me about a time when you de-escalate a situation. What happened? How did you handled it?


Applications can be sent to ---------- with the subject line "Customer Support Associate Application - [Your Name]. and do tell me what your favorite color is"

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