Customer Service Representative

Hi! We're seeking 2 new Customer Service Representatives to join our email support team for our e-commerce brands.

Responsibilities:

- Respond to customer inquiries via email
- Resolve customer issues and complaints
- Assist with order placements, tracking, returns, and exchanges
- Maintain detailed records of customer interactions
- Provide feedback on common issues

Requirements:

- Previous customer service experience (e-commerce preferred)
- Excellent written communication skills
- Strong problem-solving abilities
- Customer-first attitude with empathy and patience
- Familiarity with customer service software and basic computer skills

How to apply:

- Send your resume
- Send a video of yourself (loom, google drive or youtube is recommended) explaining why YOU is our new Customer Service Representatives, and what you think is important in this role.
- Title of application should be "Here is why I'm your new Customer Service Representatives".

*Applications without the video, or the correct title will not be considered. *

Other information:
Salary will be $4.
Work hours are flexible.
You can work until all emails are answered (usually about 2-4 hours/day)

Looking forward to having you on board!