Full Time Junior IT Support Role

We are looking for junior with courteous phone manner for our Junior IT Support role. You will be helping our Australian staff troubleshoot and resolve their basic IT issues. You will need to have clear Americanized english while being able to understand the Australian / British accent.


You will be supporting Mac and PC computers and performing basic troubleshooting across Word, Outlook and our internal IT systems. Experience in information technology is an advantage, but what we are looking for is critical thinking skills. We are very happy to train the right person from the ground up and have growth opportunities to allow you to progress to a senior role.


You will be under the care of our Senior IT Officer and will be provided training, a laptop and a structured career development pathway. Your day to day will be to manage the IT Support queue, resolving basic issues (as per our technical Wiki) and escalating to senior staff as appropriate. Our Australian staff are lawyers, so will need patience and a positive attitude when answering their calls. You will learn how to support business systems and get exposure to VOIP, Systems Architecture, Web Technology, Action Step, Digital Marketing, Programming. Moving forward, we are keen to have you specialize in any of the above and plan for you to have a long career at National Legal Services Pty Ltd.

If you have interest in this role, please send your CV and cover letter that demonstrates your critical thinking and IT skills.


Please submit your resume by 14th Nov as we expect to hire by 18th Nov.



What are the benefits with working with us?
Ownership of your role and genuine input into the direction of the business
Stable, growing company with advancement opportunities
Above-market remuneration and benefits for high achievers


About National Legal Services Pty Ltd:
We are dedicated to helping our customers reach settlement as quickly and smoothly as possible. Our team is able to achieve this because we are operated by highly qualified, practicing lawyers from around the country who specialise solely in property transactions. Email with the subject line Detail Orientated IT Support Role.