L3 System Engineer (with expertise in RMA & PSA: Ninja and Halo; PowerShell, Office 365, and Azure)

We seek an exceptional and detail-oriented L3 System Engineer to join our team. The candidate should demonstrate proficiency in Powershell, Office 365, and Azure. He also must possess strong analytical, problem-solving, and critical-thinking skills

Key Duties and Responsibilities:
Provide advanced technical support and troubleshooting for complex IT issues.
Conduct root cause analysis to prevent recurring issues.
Administer and support Active Directory, Office 365, and Azure environments.
Perform regular system updates, patches, and backups.
Manage and support Wi-Fi networks, including Ubiquiti devices.
Oversee virtualization platforms such as VMware and Proxmox.
Implement and manage firewall rules and security protocols using PF Sense.
Integrate and manage APIs to streamline processes and improve system functionality.
Lead and participate in IT projects, ensuring timely completion and adherence to standards.
Communicate effectively with clients and internal teams to understand and resolve issues.
Propose and implement improvements to enhance system performance and user experience.

Desired Skills and Experience:
With a Bachelor's Degree or Master's in Information Technology or a related field
With 3-5 years of MSP experience


Tools use in-house:
Ninja: Previous RMM experience
Halo: Previous PSA experience
Ubiquiti: Wi-Fi knowledge, including configuration and support
Microsoft AD & Office, Intune: Extensive knowledge
PF Sense: Firewall experience
VMware and Proxmox: Not required, but a big plus
PowerShell, Office 365, and Azure: Strong background
API integration: Advantageous


Additional requirements:
Good English speaking skills
Strong communication skills
Strong analytical, problem-solving, and critical thinking skills
Amenable to work from 8:00 AM - 5:00 PM ET, Monday-Friday
Why Remotify?

Remotify focuses on putting Filipino talents in the spotlight in the global workforce scene. We are an Employer of Record in the Philippines and we enable small to medium businesses across the world to scale their teams securely and cost-effectively through remote outsourcing. Through our services, we ensure that every remote employee enjoys the social benefits the law provides while receiving internationally competitive salaries.

With Remotify, you will have the opportunity to work directly with international businesses while having an employee contract bound in the Philippines, social benefits, and tax contributions, through us. As you work internationally from your home, you have a local HR to help you with local labor compliance. We have created a community of Filipino Remote workers who value the flexibility of remote work while enjoying the togetherness a great virtual workplace brings both professionally and personally.

Here are the perks of working with us:
Competitive salary (Php 100,000)
I.N.S.P.I.R.E program that will help you build personal and professional character
A payroll system that assures on-time payments at all times
SSS, Philhealth, and Pag-ibig
13th Month Pay
Paid local holidays
Paid incentive leaves
Healthcare (HMO)

If you are the one we're looking for, send us your application now. All shortlisted applicants will receive an email from our HR for the next steps of your recruitment process.

You may also review our other job openings