Long-term Customer Service Representative for 6-Figure Dropshipping Business

Are you an experienced customer service representative looking for a long-term opportunity with a rapidly growing dropshipping business? We are a successful company with multiple online stores, generating over six figures per month, and we're urgently seeking a dedicated customer service representative to join our team.

Responsibilities:
Promptly respond to customer emails within our targets.
Maintain a balance between customer satisfaction and minimal refunds.
Effectively handle credit card chargebacks and PayPal disputes.
Communicate with suppliers to resolve issues and monitor delivery times.
Document all actions in structured Excel sheets.
Work independently and proactively ask questions when necessary.

Requirements:
Minimum of 1 year of customer service experience.
Experience with Shopify.
Preferred: Experience with PayPal disputes & chargebacks.
Preferred: Experience with dropshipping.
Excellent English skills, both written and spoken.
Availability to work at least 2 shifts per day with a few hours in between. Working everyday, at least Monday-Saturday
Ability to critically assess tasks and processes, suggesting improvements and optimizations.

What We Offer:
Long-term collaboration.
Opportunities for advancement to customer service manager/dispute manager.
Join a team generating six figures per month and growing.
$4 per hour with growth potential.
Immediate start possible – you can start this week!

Application Instructions:

Interested candidates should send their CV along with a short video (1-2 minutes) introducing themselves and explaining why they are suitable for this position. Please send this to: ----------

Thank you for your application!



*we only contact potential candidates. Thank you all for your efforts.