Virtual Property Manager - Bilingual (Spanish/English)

Job Title: Virtual Property Manager
Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM - 5:30 PM Eastern Time

Job Overview
We are seeking a Property Manager to oversee the daily operations and management of our properties, ensuring a high standard of service for residents and efficient functioning of the property team. You will be responsible for financial management, maintenance oversight, resident relations, and team supervision, playing a critical role in maintaining the property’s success and fostering a positive community environment.


Job Responsibilities
Operational Management:
- Manage day-to-day operations of the property.
- Maintain confidential and secure office and resident files.
- Collaborate with the Director of Maintenance on all property maintenance aspects.
- Compile weekly/monthly property status reports.

Resident Relations:
- Foster excellent resident relations.
- Promptly respond to resident concerns and complaints.
- Ensure proper move-in paperwork and preparation for new residents.
- Develop and maintain a resident renewal program to encourage retention.
- Create a sense of community at the property.

Maintenance Management:
- Monitor and manage the service staff's daily duties.
- Ensure quick turnaround of market-ready apartments.
- Monitor property utility usage (electric, water, gas).

Financial Responsibilities:
- Create and review weekly general ledgers and monitor purchase orders.
- Submit invoices for timely payment.
- Complete variance and other weekly reports.
- Maintain contract files and insurance certificates, monitoring renewal dates.

Rental Collection:
- Ensure timely collection and posting of rent and other charges.
- Manage legal notices and eviction processes.
- Ensure compliance with community policies and lease agreements.
- Assess move-out conditions and send final account statements.
- Refer liability claims and legal complaints to the local Manager and/or corporate office.

Leasing Duties:
- Respond to all incoming calls for new prospective tenants
- Coordinate apartments showings for the tenants
- Post advertisements in social media for leads

Job Requirements:
- Minimum 3 years of experience in the multifamily industry required.
- Prior experience as a Property Manager required .
- Proficient with computers (Word and Excel), Internet, and relevant applications.
- College degree preferred.
- Must speak English and Spanish fluently

Proven experience in the following:
- Interacting professionally and pleasantly with co-workers, supervisors, residents, vendors, contractors, and the public.
- Exceptional organizational and verbal skills.
- Effective property marketing strategies.
- Intermediate mathematical skills.
- Strong customer service skills.
- Perform other tasks as assigned by the supervisor.