VA/ Project Manager All Rounder for Web Design Business

Fully remote

**Company Overview:**

We are a dynamic, Australia-based web design business, with a team consisting of a designer and two developers based in the Philippines. We are currently looking for a Virtual Assistant/Client Interaction Specialist to join our young, easy-going, and flexible team. This role is essential to ensure smooth operations, effective communication with clients, and the timely completion of projects.

**Responsibilities:**
- **Financial Management:** Reconcile Xero transactions and send invoice reminders to clients.

- **Project Management:** Double-check web design work and manage website projects until completion (training provided).

- **Client Interaction:** Speak with Australian clients, ensuring great communication skills and willingness to have 1:1 calls with clients about their ongoing projects.

- **Accountability:** Keep the business owner accountable for tasks that are due, draft emails to clients, and manage follow-ups.

- **Administrative Tasks:** Assist with various administrative duties as needed to support the team and business operations.

**Requirements:**
- **Excellent Communication Skills:** Fluent in English with exceptional verbal and written communication skills.


- **Project Management Skills:** Ability to manage multiple projects, ensuring they are completed on time and to a high standard.

- **Attention to Detail:** Meticulous in double-checking work and ensuring accuracy.

- **Tech-Savvy:** Comfortable using various software tools and platforms relevant to web design and project management.

- **Proactive and Reliable:** Self-motivated with a strong sense of responsibility and the ability to work independently.

**Preferred Qualifications:**
- Experience with Shopify, wordpress backend and Klaviyo.
- Knowledge of web design and development processes.
- Experience in web design or digital marketing.
- Previous experience in a client-facing role.
- A good eye for what makes a great website, with an understanding of user experience and design principles.

**What We Offer:**
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Flexible working hours.
- Competitive compensation based on experience.
- A young, easy-going, and very flexible team.

**How to Apply:**
Please submit your resume, along with a cover letter explaining why you are the perfect fit for this role. Please tailor this to the above job posting.

Overall we appreciate honesty and taking initiative. A lot can be taught to you.