Social Media and Intake Specalist

We are seeking a proactive and dynamic Social Media and Client Engagement Specialist to join our team. This role is essential in supporting our diverse client base with a variety of tasks, including managing social media interactions, updating customer relationship management (CRM) systems, and providing exceptional customer service. If you are organized, tech-savvy, and passionate about social media and customer engagement, we would love to hear from you.

Responsibilities:
Social Media Management:

Create and post daily content on Twitter.
Monitor and respond to Twitter replies daily.
Conduct outreach on Instagram to engage with potential clients and partners.
CRM Management:

Regularly update and maintain the CRM with new information.
Add new leads into the CRM system accurately and efficiently.
Client Onboarding:

Assist in the onboarding process for new clients, ensuring a smooth and welcoming experience.
Provide detailed information and support to new clients as they begin their journey with us.
Customer Service:

Respond to customer inquiries and resolve issues promptly and effectively.
Maintain a high level of professionalism and empathy in all customer interactions.
Requirements:
Proven experience in social media management, particularly on Twitter and Instagram.
Familiarity with CRM systems and data entry.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Customer service experience is a plus.
A positive and proactive attitude.
Benefits:
Competitive salary.
Flexible working hours.
Opportunity to work with a dynamic and supportive team.
Potential for growth within the company.