Gorgias Customer Success Manager

We are looking for a full time customer support rep who WILL NOT settle for average in anything they do.

If you are hungry to learn, grow, work hard, and develop all the skills, traits, and beliefs of a strong leader that provides value to the marketplace, then keep reading!

Salary starts at $400 a month but has potential of up to $600 - $800 a month depending on your performance.

Your job will be:
- Respond to email, >facebook comments, and sms through Gorgias
- Keep track of the status of all orders and communicate with our supplier
- Come up with ideas to improve our product based on negative customer feedback
- Build automations and macros on Gorgias
- Write blog posts to educate customers on their problems and our product

Qualifications:
- Proficiency in Gorgias
- Fluent in English
- Proficiency with Excel / Google Sheets

Trial Task:

Demonstrate who you are by answering these questions on a loom video:

How do you handle hard times?
What are some things that you suck at?
What are some things you are afraid of?
What are some things that you hate to do but know are necessary for you to grow?
What was a big mistake you made? Did you fix it? If so, how?
What is the proudest ---------- nt of your life?

*APPLICATIONS WITHOUT A TRIAL TASK WILL NOT BE REVIEWED

Show us you strive for excellence with this trial task.

Don't apply if you don't plan on giving effort. It's very easy to tell. Don't waste your time and ours.