E-Commerce Operations Manager

We are the top rabbit management software and are launching an e-commerce store. As an E-commerce Operations Manager, you will be responsible for overseeing the end-to-end operations of our online retail platform. Your role will encompass various tasks, including setting up our Shopify store, managing product catalog, and implementing shipping subscriptions. You will play a pivotal role in optimizing processes, enhancing customer experience, and driving revenue growth.

**Key Responsibilities:**

- Lead Shopify store setup process, ensuring alignment with brand identity and customer expectations.
- Manage product catalog, including sourcing, listing, and optimization.
- Implement shipping subscription options for flexible and cost-effective delivery.
- Oversee order processing and fulfillment workflows for accuracy and efficiency.
- Collaborate with customer service team to address inquiries and feedback.
- Utilize analytics tools to track key performance metrics and generate actionable insights.

**Qualifications:**

- Proven experience in e-commerce operations management, preferably within a retail or consumer goods industry.
- Strong understanding of Shopify platform and its functionalities
- Excellent product data management skills
- Experience with inventory management systems
- Experience with setting up and managing shipping subscriptions
- Proven ability to analyze data and translate insights into actionable strategies
- Ability to work independently and manage multiple priorities simultaneously
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
- Detail-oriented mindset with a focus on quality and accuracy.
- Strong problem-solving skills and a proactive approach to addressing challenges.
- Knowledge of shipping and logistics processes is a plus.

**Conclusion:**
As an E-commerce Operations Manager, you will play a critical role in driving the success of our online retail business. Your ability to effectively manage the setup and ongoing operations of our Shopify store, optimize product listings, implement shipping subscriptions, and enhance overall customer experience will be key to achieving our business objectives and delivering exceptional value to our customers. If you're ready to take on this dynamic role and make a meaningful impact in the e-commerce space, we'd love to hear from you!