Desktop Support Engineer- Taguig (Project based/Nighshift 8pm-5am)

Job Description:

- Assist end user in providing information or to perform an operations when required (e.g. guide end user to change printer set up, change printer ribbon)
- Provide 1st level problem determination to hardware and software problem request
.- Determine whether the computer related problem is hardware, system software, off-the-shelf application software, LAN media, network connection, virus intrusion or usage.
- Provide 2nd level support to hardware and software problem request
- Resolve the problem if possible or escalate it to the respective Technical Support personnel/team by informing the helpdesk
- Swapping of machines when necessary while waiting for equipment servicing, if required
- Provide assistance to Asset Management Specialist with regard to asset checking
- Provide assistance in performing 1st level ping test for LAN and WAN issues
- Backing up of last known state of the desktop or laptop to be serviced
- Annual physical wall to wall inventory of end user assets
- Submit activity reports

Qualifications:

- Male/Female
- Graduate of any 4 year I.T Related course
- Flexible on work location and schedule (OT's, Shifting schedule, Morning and Night Shift/Graveyard shift)
- Willing to work in Taguig
- Willing to work as a project based employee (Renewable)
- Knowledgeable in PC troubleshooting, printer repair, Installation, Configuration of Laptop/Desktop, Configuration of Email, Networking and Cabling
- Good Communications skills
- With at least 1-2 yrs related experience

Can start Immediately - 2 Contract positions available ( Contracts are renewable)
Job Type: Part-timeJob
Location: Taguig
Required education: Bachelor's
Required experience: Desktop Support: 1 year

Job Type: Part-time

Job Location:

Taguig
Required education:

Bachelor's