Community Engagement Specialist - Long-term job opportunity

*IMPORTANT* - If interested, please apply here: ----------

Company Overview
An industry leader in rebuilding faulty electronics, is on a mission to extend the life of electronic devices through innovative repair solutions. We are passionate about sustainability, quality, and customer satisfaction.

Position Overview
We are seeking a passionate and dynamic individual to join our team as a Community Engagement Specialist. This role is pivotal in fostering meaningful connections with our online community across various platforms including forums, social media groups, Reddit, Quora, and other relevant websites. As a Community Engagement Specialist, you will be the voice of our brand, engaging with users, responding to inquiries, and cultivating a positive online presence.

Responsibilities
- Monitor and actively participate in online forums, social media groups, Reddit, Quora, and other similar platforms.
- Respond to inquiries, comments, and feedback from community members in a timely and professional manner.
- Engage with users by initiating and participating in discussions, sharing relevant content, and providing valuable insights.
- Foster a sense of community by building relationships with users and addressing their needs and concerns effectively.
- Identify trends, topics, and discussions relevant to our brand and industry, and provide feedback to internal teams.
- Collaborate with the marketing and customer support teams to ensure consistent messaging and alignment with brand values.
- Stay up-to-date with industry trends, best practices, and platform updates to continuously improve community engagement strategies.
- Implement strategies to increase community engagement, including contests, polls, and other interactive initiatives.
- Monitor and analyze key metrics to assess the effectiveness of community engagement efforts and make data-driven recommendations for improvement.

Qualifications
- At least (1) year proven experience in community management, social media management, or a similar role.
- Excellent written and verbal communication skills with a strong attention to detail.
- Ability to interact professionally and empathetically with a diverse online community.
- Strong understanding of social media platforms, online forums, and community management tools.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Creative thinker with a passion for building and nurturing online communities.
- Analytical mindset with the ability to interpret data and metrics to drive decision-making.
- Familiarity with SEO principles and online reputation management techniques is preferred
- Knowledgeable in Google Workspace other digital marketing and project management tools is a plus
- Ability to work independently and as part of a team in a fast-paced environment.
- Problem-solving mindset with the ability to adapt strategies as needed to achieve desired outcomes.

Benefits
- Salary to be determined, will depend upon experience and skills.
- Opportunity to work with an established brand (since 2006), long-term job security.
- Professional development opportunities and ongoing training.
- Collaborative and supportive work environment.

Work details
- Part time position (long-term), 4 hrs. per day, 5 days a week (weekdays only)
- Weekly payout of salary (direct to local bank)
- Working hours: TBD

Application Process
If interested, please apply through this form (applications will be reviewed on a first come first served basis): ----------