Google Ads Specialist with Excellent Communication/Customer Service Skills

We are Katuva, a VA placement agency based in Idaho, currently seeking a talented Google Ads specialist with excellent communication and presentation skills gained from a customer service role to join our team.
The successful candidate will work during US hours to assist our client, who owns a digital marketing company serving tattoo studio owners. This is initially a part time assignment, with the possibility of transitioning to full time eventually.

He/she should speak fluent English and take over onboarding calls, monthly meetings with clients via Zoom or Google Meet, and answer support emails regularly.

He/she should be able to present himself/herself professionally during meetings, and it is crucial to have a dedicated workspace, a good camera and lighting and a quiet working environment free from noise (such as a crowing rooster or barking dogs.)

Similarly, he/she should ensure a fast and reliable internet connection, with backup units and alternative power and internet sources readily available.

Basic familiarity with how Google Ads works is required; he/she doesn't need to be an expert as SOPs are in place and the client is open to briefing the new hire on procedures. The focus remains on effective presentation and communication skills, along with a strategic and analytical mindset in digital advertising.

Aside from Onboarding new clients, performing monthly meetings via Zoom or Google Meet with clients to share Google analytics, and answering support emails regularly, here are some tasks the successful candidate will be responsible for. Training will be provided on these, and SOPs are available as well:

- Monitor campaign performance.
- Optimize ads and recommend what needs to be done when something is not working.
- Create Google Ads campaigns for clients.
- Set up smart campaigns.
- Keep abreast of the latest industry trends, best practices, and emerging technologies in the Google Ads landscape to maintain a competitive edge.
- Conduct keyword research if required (but the client will provide this).
- Do research and other tasks as assigned.

If you are confident that you are what we are looking for, we'd love to chat with you and get to know you better. Just shoot us a message with your latest CV in PDF, a Vocaroo recording or a video recording of your self-introduction via Loom or any video recording software, a screenshot of your PC specs and internet speed, and a link to your portfolio (if available).

Don't forget to share your Skype handle so we can have a more convenient conversation.

And just so we’ll know you read this post thoroughly, please use the word "Present" in the subject when you reply to this post.

Talk soon!

Tobe