Adminstrative Assistant

Position : Customer Support Representative / Operations Assistant
Website : ----------

Working Hours : Monday-Friday 9AM-5PM EST


About the company:

Park Slope Cleaning is a commercial cleaning company based in Brooklyn servicing New York City. They offer janitorial and commercial cleaning services to businesses: offices, medical offices, gyms and other commercial real estate properties.

About the job:

We are seeking a dedicated and experienced Customer Support Representative / Operation Assistant to join our team and partner closely with us. This role will manage scheduling, customer interactions, financial books, and admin related tasks.

Duties and Responsibilities:

Answer incoming phone calls and emails from customers
Schedule appointments for walk-throughs
Help with administrative tasks when phones are not ringing- Preparing invoicing, Data entry for quotes, Creating Folders in google drive for new clients, data entry from jobber into excel for payroll. Drafting quotes.


Qualifications:
Very Good to Excellent English communication skills. American Accent a huge plus.
Generally good with handling customer support and understanding processes
No required years of experience - the more, the better
Knowledge of Jobber (CRM system) is nice to have
They know how to use emails and Excel/spreadsheets

To apply: please record a ~30 second loom with an introduction of your name and experience.