Customer Support Agent E-Commerce Dropshipping

We are looking for an experienced customer support agent for our E-Commerce (Dropshipping) company.

Daily Tasks:
-Answer Emails
-Manage >Facebook Comments

Requirements:
-Excellent English & Communication Skills
-Experience with project management tools like Notion
-Experience working in E-Commerce/Dropshipping company and Shopify

Benefits:
-Full remote and flexible hours
-Bonuses based on performance

IMPORTANT: Please answer following questions for the application, otherwise the application will be ignored:
-Do you have experience with Freshdesk?
-How many new support tickets per day did you get with your previous employer?
-What tool did you use for communication with the team?
-Have you used Shopify before?