Sales, Marketing and Admin Assistant

Do you enjoy providing a 5-star service to your clients?

Are you most productive working through the detail of accounts and dealing with records and receipts?

Are you happiest when getting tasks completed and you having a great day at work aligns with your clients and teammates having a great day too?

We are looking for a positive and resourceful teammate to join our client delivery team and make the most of the opportunities that come with working in a growing accountancy practice. Someone who loves solving problems and being part of a team will fit right in.

About the Company: We are an accountancy practice dedicated to providing outstanding services and advice to our clients. With a focus on innovation and excellence, we are seeking a dynamic Sales, Marketing and Admin Assistant to join our team. This role is instrumental in enhancing our client engagement and expanding our market presence.

Key Responsibilities:

Lead Management: Efficiently manage incoming leads, ensuring prompt and effective follow-up. Implement and refine strategies to progress leads daily, enhancing the potential for conversion.
Systems Access: Facilitate the provision of necessary systems access for new prospects, ensuring a smooth onboarding process.
Sales & Marketing Administrative Support: Provide comprehensive support to the Managing Director (MD), assisting with scheduling, document preparation, data entry, and other administrative tasks. Coordinate and manage meetings.
Lead Communication: Maintain proactive communication with leads through various channels, ensuring timely and relevant interactions. Manage email correspondence, respond to messages promptly, and participate in weekly meetings.
Client onboarding: Responsibility for executing the client onboarding processes and tasks. Feed improvements back into these processes.
Software Proficiency: Take full ownership of sales, proposal, and marketing software tools. Achieve mastery of these systems, propose improvements, and recommend superior alternatives if applicable.
Documentation: Develop and maintain detailed documentation of processes, creating manuals for key tasks and responsibilities to ensure consistency and efficiency.
Continuous Improvement: Actively identify opportunities for process improvement. Propose and implement solutions to enhance business efficiency and productivity.
Marketing Funnels Management: Oversee all aspects of marketing funnels, including tracking, optimization, and management of booking links. Work collaboratively on marketing strategies to ensure robust lead generation.
Social Media and Communications: Manage all social media channels, create engaging content, and handle inquiries. Aim to increase engagement and promote brand awareness.
General Support: Attend meetings as required and provide support across various company areas/tasks when necessary.
Client feedback: Regularly obtain feedback via google reviews and action any comments for improvements. Implement and run an NPS system during summer 2024.

Skills & Qualifications:

Proven experience in sales and/or marketing, particularly within the accountancy or financial services sector.
Strong administrative skills, with proficiency in document preparation, scheduling, and data entry.
Excellent communication skills, both written and verbal, with the ability to manage multiple communication channels effectively.
Proficiency in sales and marketing software tools, with a keen eye for optimizing their use.
Ability to learn new software, such as Hubspot, Mailerlite, etc.
Ability to document processes clearly and create user-friendly manuals.
Creative and analytical thinking with a passion for continuous improvement.
Experience in managing social media platforms and creating engaging content.
Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
Organizational skills with the ability to manage multiple tasks and priorities effectively.

If you are interested and would like to be considered, please reply with "SMA - lets go" in the subject line and send your resume and a short video introduction.

Thank you for your interest.