eCommerce Customer Service, Social Media Page Management

We need a person with Excellent English and communication skills to work with our eCommerce store Customer Service.

- Email support
- Social media management (Facebook/Instagram/Pinterest: answering messages/comments of the customers)

This is a long standing role so we need someone dedicated and looking for a long term role.

Hard Skills:
-Previous experience with customer service/support; eCommerce
-Experience with Microsoft Excel and/or Google Sheets.
-Experience with Shopify is a ++.
-Experience in finding viral content and post into facebook/instagram/pinterest

Soft Skills:
-Patience. You’re going to get a lot of similar questions asked throughout the day.
-Satisfy. Enjoy satisfying people, own making their day! Take pride in helping customers find what they are looking for and ensure they can be confident in their purchase.

Please put "Count Me In" In your application so we know you have read this job description in full.

Best regards