Operations Assistant for E-Commerce

La Paella LLC – an e-commerce business that sells Spanish cookware to the US market – is currently looking for a highly organized and detail-oriented Operations Assistant to join our team. This individual will support the Director of Operations to keep our day-to-day systems running smoothly and efficiently across multiple departments, including accounting, marketing, sales, and fulfillment.

PRIMARY RESPONSIBILITIES
*Process Amazon Vendor purchase orders, following a set of workflow procedures that must be executed within specific timeframes
*Execute other tasks associated with our Amazon Vendor account, including disputing chargebacks, processing payments, and tracking returns
*Track our Amazon Vendor ad campaigns, product submissions, and catalog health
*Track sales, marketing, and performance metrics and send reports to CEO
*Regularly monitor the competitive landscape, creating and updating spreadsheets to track changes in pricing and products
*Create new systems as needed

EXPECTED RESULTS
*Successfully complete routine tasks accurately and on time
*Contribute to an increase in sales by implementing new marketing projects
*Contribute to profitability by becoming an expert in your tasks and offering ideas and insights on efficiency improvements

REQUIRED SKILLS & EXPERIENCE
*English proficiency C2 or higher. Must be able to fluently read, speak and understand the English Language
*Minimum 2 years experience in business operations
*Expertise in creating spreadsheets in Excel and Google Sheets
*Competency with QuickBooks accounting software

PERSONALITY TRAITS
You love organization and creating systems of efficiency
You are obsessive about accuracy
You have strong analytical and trouble-shooting skills
You know how to prioritize and always meet deadlines

WORK SCHEDULE
Part-time availability between the hours of 9:30 AM - 5:30 PM EST (Florida, USA), Monday - Friday

HOW TO APPLY
Complete the google form here: Upgrade to see actual info.
In addition, you may send a cover letter to Upgrade to see actual info look forward to hearing from you and speaking more about this position!

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