Office Administrative Assistant

Role Overview:
The Remote Office Administrative Assistant will play a crucial role in supporting our client success teamat 1SHOT Lifestyle Coaching Systems . This individual will be responsible for a wide array of tasks ranging from administrative duties, client engagement, and support, to financial administration. The ideal candidate will ensure efficient operation of the facility’s remote administrative functions, support client needs.
Key Responsibilities:
-Manage inventory and order supplies for the facility and clients, including drinks, cleaning equipment, and muscle foods.
-Assist in client evaluation processes and scheduling assessments.
-Coordinate and confirm appointments, follow up with clients, and manage schedules.
-Handle administrative tasks such as logging payroll hours, verifying attendance, sending payroll information, and ensuring accurate billing.
-Facilitate client onboarding, contract renewals, and invoicing.
-Engage with clients through various communication channels to support their journey, including handling inquiries and providing updates on community events.
-Maintain and update client records, ensuring all clients are scheduled for necessary assessments and follow-ups.
Qualifications and Requirements:
Experience: 1-3 years of experience in an administrative role, preferably within a fitness center or health-related environment. Experience with client service and facility management is a plus.
Technical Skills: Proficiency in office management software (e.g., MS Office Suite), client management software (e.g., Go high level Gym Masters), and basic financial management tools. Ability to learn and adapt to new software as required.
Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate with clients and team members.
Proficient in English speaking, writing, reading. (MUST)
Organizational Skills: Strong organizational and time management skills. Ability to multitask and prioritize work.
Problem-Solving: Ability to identify issues and resolve them in a timely manner. Must be proactive in addressing client needs and operational challenges.
Flexibility: Ability to work remotely with a flexible schedule, including availability for client appointments and team meetings as needed in CST.
Shift will be from 8am CST - 1pm CST
Additional Requirements:
Reliable internet connection and a dedicated home office space.
Commitment to confidentiality and ethical handling of sensitive information.
Passion for health and fitness is desirable.