Bilingual Receptionist/Scheduler (Spanish+English)

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TYPE OF WORK

Full Time

WAGE / SALARY

Negotiable

HOURS PER WEEK

40

DATE UPDATED

Mar 7, 2024

JOB OVERVIEW

Need to have someone be fluent in both Spanish and English.
Availability is from 6:30AM MST to 5pm MST.
Answers text, calls and emails.
Experience preferred: Call center, scheduling, being really friendly over the phone.
Must have a good computer with internet access.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
A good Scheduler can determine the priority of our customers needs to determine when an immediate slot should be found or if a patient can come in based on the current schedule. Schedulers also manage cancelations, and changes on the schedule and find alternatives quickly.
Answers incoming calls, text and emails and routes to the appropriate person.
Uses Jobber for scheduling
Assist anyone that calls, emails, Slacks, or sends us a message via WhatApp.
Communicate well with every customer, tea ---------- mber, vendor, or anyone with a positive attitude and respect.
Use Slack or WhatsApp app/software for team communication.
Multitasking needed to prioritize.

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