VA Website Tech

We are an Internet marketing and branding agency helping business owners create and maintain a strong online footprint. We are seeking a virtual assistant to join our Digital Media Team as a Website Tech! In this role, you will help pave the way for smooth operation of the Website Department by coordinating between clients and our web developers. The websites we produce help our clients to approach their customers online with solutions.

Do you have customer service or technical support experience in a professional setting?

Are you detail oriented, and proficient at sending business related emails?

Are you flexible and easily trained if introduced to different website applications and product lines?

Are you personable and yet firm when discussing services with clients?

Are you punctual with reliable attendance?

Do you have your own working computer with headset/webcam and reliable internet?

Responsibilities & Qualifications:
Review business info
Date entry: input business info accurately
Upload photos
Comfortable making outbound & receiving inbound calls and transfers
Followup with clients for info needed
Direct implementation of design elements requested by client
Facilitate gaining access to domains owned by client
Ability to learn new online platforms and processes
Proficient in spreadsheet programs like Excel or Google Sheets (for product uploading)
Clear communication English: verbal & written
Detailed oriented
Time management skills
Critical thinking & problem solving skills
Positive attitude
Must have computer skills
Customer service experience
Must be available 7am Pacific Standard Time - 5pm PST (LA, California time zone)
Know More? Great!
Basic Web Development Skills & Understanding
Experience with Wordpress a plus!

If you answered yes to the above questions, please submit your resume for consideration. We are willing to train the right candidate!