Online Community Moderator

• Moderate and decide whether to remove/reinstate content reported by website visitors as potentially offensive/inappropriate
• Regularly monitor online community areas for content deemed to be in violation of online community area guidelines and deal with such content appropriately, liaising with other stakeholders when required
•Attending to feedback/emails; replying, forwarding to appropriate individuals for action and following up as required
• Report and track ongoing moderation issues
• Liaise closely with the Community team to interpret measured statistics and reporting findings to the Community Manager on a regular basis
• Provide input to develop and implement community strategy, policies, and guidelines where appropriate
• Willing to be train

Job Type: Full-time

Required education:

Bachelor's

Required experience:

Microsoft Word: 4 years
Microsoft Powerpoint: 4 years
Microsoft Excel: 4 years
Microsoft Office: 4 years

Required language:

English