Sales Account Executive

Qualifications:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
No BPO/Call Center experience is needed but is an advantage.
Excellent communication skills in English.
Candidates with Inbound and/or Outbound sales experience is definitely a plus
We need candidates who are familiar with basic computer operations.
Has strong interpersonal skills and ability to think independently and follow through effectively.
We need candidates who are dependable, keen on details and have strong customer service orientation.
We are looking for candidates amenable to graveyard and shifting schedule.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in EDSA Central, Mandaluyong.
Responsibilities:

Establishes and maintains a high level of customer satisfaction in all sales transactions.
Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
Closes prospective customers using working knowledge of the company's product line.
Identifies opportunities to up-sell and cross-sell customers.
Handles inquiries with regard to product, pricing order expediting, customer relations and complaints.
Handle all incoming phone calls with courtesy and professionalism.
Make outbound calls to potential clients to offer products.
Ability to multi-task and to solve customer problems, take orders and answer inquiries while completing other assigned tasks.
Responsible for handling and resolving customer inquiries accurately timely.
Ability to learn order processing system regarding all aspects of order entry, order inquiry, customer, customer cross-reference, and any other functions necessary to perform daily tasks.
Understands shipping instructions and comprehends distribution center processes.