Client Relations and Administrative Coordinator

Overview:
Space Coast Media Solutions is seeking a proactive and dedicated Client Relations and Administrative Coordinator to join our team on a part-time basis. This role is essential for maintaining high levels of client satisfaction and ensuring seamless operational flow. Initially offered as a 20-hour per week position, there's potential for this role to evolve into a full-time opportunity based on performance and business needs.

Key Responsibilities:
-Manage email and text message communications, ensuring responses are both timely and professional.
-Provide outstanding customer service via phone calls, including assisting with appointment scheduling.
-Communicate effectively with clients, sending updates and photos to guarantee satisfaction.
-Utilize and learn software tools such as HDPhotoHub, maintaining accurate client records.
-Track and manage work time diligently using timeproof software.

Requirements:
-Exceptional English communication skills, both verbal and written, with minimal accent preferred.
-Strong multitasking and organizational abilities.
-Previous experience in customer service or similar roles.
-Eagerness to learn new software and adapt to technological tools.
-A strong commitment to solving problems and enhancing client satisfaction.
-Ability to work independently, demonstrating effective time management.

Commitment to Excellence:
The initial 90 days will serve as an introductory period to ensure mutual fit and commitment. During this time, it's essential for tea ---------- mbers to demonstrate reliability and dedication to their role. We seek individuals who are committed to excellence and who reliably contribute to our team's success without interruption. This approach helps us maintain the high-quality service our clients expect and deserve.

Benefits:
-Opportunity to be part of an innovative and supportive team at Space Coast Media Solutions.
-Potential for role expansion to full-time based on performance and business growth.
-Develop your skills in a role that is critical to our company's client satisfaction and operational efficiency.
-Flexible scheduling within the 20-hour weekly commitment.