Ecommerce Customer Care Specialist

We are an Ecommerce company seeking a dedicated and enthusiastic individual to join our team as a full-time Customer Care Specialist.


This position is remote and requires the candidate to work seven days a week during the morning shift, from 5 AM to 12 PM Philippines time.


Responsibilities:

-Process and deliver digital orders to customers promptly.
-Provide excellent customer service and address inquiries or concerns.
-Communicate effectively with customers through various channels, including email and chat.
-Collaborate with the team to ensure smooth order processing and customer satisfaction.
-Maintain accurate records of customer interactions and transactions.


Requirements:

-Proficient in English (both written and verbal).
-Strong customer service skills with a positive and empathetic attitude.
-Ability to work independently and as part of a team.
-Detail-oriented with excellent organizational skills.
-Previous experience in customer care or a similar role is a plus.



------------HOW TO APPLY-------------

Send a mail to: ---------- with the subject: BEST VA EVER

Include in your mail:

- Your Resume/CV
- SKIPE ID for the video interview

Candidates not providing skype ID or CV will be disregarded. Suitable candidates will be videointerviewed individually.