Full Time EST || Property Management

SEEKING: VA for tenant side communication operations for a property management company.

To apply, go to this link: ----------
(Interview takes about 5 minutes, although we kindly ask for you to record a NEW one minute video for this application.)

TIMELINE:
Friday, February 2nd, 2024: Applications OPEN
Monday, February 5th, 2024: Applications CLOSED
Tuesday, February 6th, 2024: Interviews
Monday, February 12th, 2024: START DATE


Shift: 8:00am to 4:30pm EST

Salary:
$6 per hour
13th month pay
10 paid Holiday per year
10 paid sick leave per year
End of year inflation raise

Responsibilities:

Tenant Support:
Respond to tenant inquiries promptly and professionally.
Assist with leasing inquiries, renewal processes, and general concerns.

Documentation:
Maintain accurate and organized records of tenant interactions.
Assist in preparing lease agreements and other relevant documents.

Communication:
Facilitate communication between tenants and property management.
Relay important information to tenants regarding property updates and policies.

Issue Resolution:
Address and resolve tenant concerns and issues in a timely manner.
Coordinate with relevant teams to ensure prompt resolution.

Payment Processing:
Assist tenants with payment-related inquiries.
Collaborate with the finance department to ensure accurate and timely processing of rental payments.

Scheduling and Reminders:
Manage and schedule property-related appointments and reminders.
Ensure timely communication of important dates to tenants.

Requirements:
- Strong tenant-facing and property management experience
- Proficient in written and spoken English.
- Strong organizational and multitasking skills.
- 1 - 3 experience in customer service
- Familiarity with real estate terms and processes.
- Ability to work independently and meet deadlines.

Preferred skills and qualifications:
- Curiosity, interest & passion in operations & building systems
- High-energy & enthusiastic
- Applicants must be willing to work between 8:00am-4:30pm EST and maintain communication throughout the day.

To apply, go to this link: ----------