Booking Support/Reservation Agent (WFH/Hybrid)

Qualifications:
-At least 2 years experience in BPO/Call Center (Travel Account /Outbound) and/or Hotel (Reservation/Front Office)
-Bachelor’s degree in any relevant field or equivalent experience.
-Proven skills in customer service, Email and Phone Support.
-Must have a quiet and distraction-free workspace and headset with noise-canceling microphone

Why Join us?
-Competitive base salary plus incentives.
-Hybrid Work set-up (RTO in Ortigas, Pasig City/1-2x a week or as needed only).
-HMO Coverage
-Once regular other benefits are provided.

What You’ll Do:
-Assists customers with making, modifying, and managing bookings. Process reservations, resolve issues, and ensure customer satisfaction, agent reports.
-Other duties as assigned.