SENIOR AMAZON RETAIL SPECIALIST – STRATEGY, GROWTH & TEAM LEAD

About TWENTY TWENTY
We're a leading Amazon & marketplace agency, driving e-commerce success for brands across Australia, the UK and the US. We pride ourselves on innovation, measurable results and deep client partnerships. As we scale, we’re hiring a seasoned Senior Amazon Retail Specialist to own growth strategies, mentor junior teammates and elevate our clients’ Amazon performance.

ROLE OVERVIEW
You’ll be a hands-on expert with at least 5 years’ experience managing Amazon accounts. You’ll craft and execute organic-growth strategies, audit account health, analyze performance data and partner with internal teams to deliver clear, impact-driven recommendations. You’ll also mentor junior staff, delegate delicate tasks, and ensure all deliverables hit their deadlines.

KEY RESPONSIBILITIES
-Strategy & Growth
-Design and implement bespoke growth plans to boost revenue and market share.
-Spot opportunities (new SKUs, promotions, SEO tweaks) and drive execution.
-Account Management & Quality Assurance
-Oversee listings, A+ Content, infographics and Brand Stores.
-Ensure strict compliance with Amazon policies and proactive issue resolution.
-Assign complex or time-sensitive tasks to juniors, monitor progress, and sign off on final deliverables.


Data Analysis & Reporting
Deep-dive into sales, traffic and conversion metrics; translate insights into prioritized action plans.
Deliver concise reports and presentations to internal teams and clients.


Team Leadership & Mentorship
Coach and guide junior Amazon Specialists, providing feedback and training.
Delegate workloads effectively, ensuring all projects and “delicate” tasks meet their deadlines.


Collaboration & Communication
Maintain clear, timely client updates and follow-ups.
Work closely with Creative, Technical and Ads teams to roll out strategies.



WE’RE LOOKING FOR
Experience: 5+ years managing Seller or Vendor Central accounts in an agency or brand setting.

Proven Track Record: Tangible growth wins (revenue lift, organic ranking improvements, Buy Box share).

Leadership: Demonstrated ability to mentor juniors, delegate effectively and manage time-sensitive or critical tasks.

Analytical & Strategic: Expert at turning data into prioritized action plans.

Tech Savvy: Comfortable with flat-files, Excel, Seller/Vendor Central dashboards and analytics tools.

Excellent Communicator: Clear, confident writing and speaking—especially with senior stakeholders.

Self-Starter: Highly organized, proactive and thriving in a remote, fast-paced environment.



WHAT WE OFFER
Fully remote role with structured AEST overlap hours.

Competitive salary plus performance-based bonus.

Access to training budgets, industry events and our SOP library.

A collaborative culture that values your ideas and expertise.



HOW TO APPLY
Reply with :Your CV and a short cover note.


Answers (1–10) to these self-rating questions:


Amazon Seller Central:


Vendor Central:


Troubleshooting & Case Management:


Analytics & Insights:


Technical Troubleshooting:


Client Recommendations:


Flat-File Management:

A brief example of how you’ve coached a junior tea ---------- mber or managed a delicate task under deadline pressure.