Be a sales / customer service agent in your own home!

We are a US-based house cleaning company looking for a full-time, home-based customer support agent to join our sales team & customer support staff.

Candidates must have a minimum of 3 years of proven sales and customer service experience as well as problem-solving skills.

Are we looking for you? We are a top-rated service company and are looking for a
mature, energized and self-motivated person to join our growth-focused team! The right candidate should have retail/restaurant/call center experience, excellent customer service, sales , phone and problem solving skills as well as ability to multitask with our busy office.

Your daily responsibilities would include:
1. Take inbound sales calls, customer requests and/or complaints and make outbound calls.
3. Respond to customer questions via phone call, email, live chat or SMS.
4. Provide service quotes & make sure to do a follow up with the leads.
5. Book new jobs, reschedule &/or update service jobs in our booking calendar system.
6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

We are invested in our agent’s success. You will go far if you are:
- A fast learner
- A great communicator
- Love to help people
- Calm and collected under pressure
- Can help us optimize our current processes
- Be a self-starter

This is a full-time position. You need to have excellent English skills.

Work hours are Monday to Friday 7:00 am to 4:00 pm, Saturday 9:00 am to 4:00 pm Eastern Standard Time

$6.00/hr. to start plus daily performance bonuses

If accepted, you will be provided with training to help respond to customer queries via phone call, email & SMS.

How to Apply:
Send an email to ---------- with the subject line: “Your next customer service superstar”.
Please include a link to your OnlineJobs.ph profile within the email when you apply then complete the Google form you will receive in an email.

Note: After you send the email to apply, you will receive a response fro ---------- with a link to a Google form. Please complete the questions in the Google form to be considered for this position. Forms that are not completed or only partially completed will not be considered. In the form you will be asked your age. Answer 40 to prove you are paying attention to detail.

I look forward to working with you!