Virtual Assistant - Recruitment and Operations Specialist

IMPORTANT: PLEASE READ THE ENTIRE JOB POST AS THOSE WHO DO NOT FOLLOW THE PROCESS WILL SADLY NOT BE CONSIDERED FOR THE ROLE. THANK YOU IN ADVANCE.

Job Title: Virtual Assistant - Recruitment and Operations Specialist

Company: HYPE Aged & Disability Services

Location: Smithfield, South Australia (Remote position)

Employment Type: Permanent Part-Time (3 full days or equivalent hours per week)

Introduction:
On behalf of our client, HYPE Aged & Disability Services, we are actively seeking a skilled and experienced Virtual Assistant - Recruitment and Operations Specialist to join their dedicated team. HYPE is committed to providing exceptional support services to NDIS participants, empowering individuals to lead fulfilling lives. This remote position is based in Smithfield, South Australia, and offers a permanent part-time opportunity (3 full days or equivalent hours per week).

About HYPE Aged & Disability Services:
HYPE Aged & Disability Services is dedicated to partnering with NDIS participants and the community to provide exceptional, personalised, and adaptable support services that empower individuals to lead fulfilling lives. Based in South Australia, our services extend to participants residing throughout the Adelaide Metro, Barossa Valley, Yorke & Mid-North, Flinders, and Far North regions.

About the Role:
As a Virtual Assistant - Recruitment and Operations Specialist, you will be a key member of our team, contributing to the success of our organisation by managing end-to-end recruitment processes and ensuring smooth operations through efficient systems and processes.

Key Responsibilities:
1. Conduct end-to-end recruitment processes, from talent scouting to the completion of onboarding.
2. Create and maintain efficient systems, processes, and policies to enhance organisational operations.
3. Data population in our systems and ensuring accurate and up-to-date information.
4. Collaborate with tea ---------- mbers and management to streamline recruitment and operational procedures.
5. Utilise Office or Google Docs to manage and update relevant documentation.

Key Performance Indicators (KPIs):
1. Time-to-Hire: Ensure a timely and efficient recruitment process, measured by the average time taken to fill vacant positions.
2. System Accuracy: Maintain a high level of accuracy in data population, minimising errors and discrepancies in organisational systems.
3. Process Efficiency: Continuously improve and optimise recruitment and operational processes to enhance overall efficiency and effectiveness.

Additional Responsibilities (HR Duties):
1. Interviews and Recruiting New Staff: Conduct interviews and participate in the recruitment process for new support workers. Ensure the selection of qualified candidates aligned with the organisation's values and goals.

2. Staff Performance Reviews: Conduct regular performance reviews for support workers, providing constructive feedback and identifying areas for improvement. Implement performance improvement plans when necessary.

3. Signing Up New Clients Including Support Plan & Service Agreements: Assist in the process of enrolling new clients, ensuring that support plans and service agreements are accurately completed and in compliance with NDIS regulations.

4. Coordinating Rosters: Collaborate with the rostering team to coordinate support worker schedules, ensuring that participants receive the appropriate level of support at all times.

5. Client Health, Support Plans & Risk Assessments: Oversee the management of client health records, support plans, and risk assessments, ensuring that all documentation is up-to-date and reflective of the participants' needs.

6. Assist NDIS Progress Reports: Support the generation and submission of NDIS progress reports, documenting participant achievements and milestones.

PLEASE APPLY FOR THE ROLE USING THIS FORM OR YOU WILL NOT BE CONSIDERED FOR THE POSITION: ----------

NEXT STEPS:
The successful candidates going through to the next round will be contacted and tasked to complete a simple trial task to test their understanding of the business.

Immediate start for the successful candidate so please apply ASAP. We are looking forward to hearing from you soon.