VA (Social Media Communication and Admin Focus)

Full-Time Virtual Assistant (Social Media Communication and Admin Focus)**

**Work Hours: 10:00 AM - 6:00 PM EST, Monday to Friday**

Are you an organized and communicative individual with a passion for providing excellent customer service? We're seeking a dedicated Virtual Assistant to join our real estate team and manage various tasks. Primarily focused on answering client DMs, comments, phone calls, emails and other various admin tasks.

**Responsibilities:**

1. **Social Media Management of DM and COMMENTS :**
- Monitor and respond to direct messages (DMs) on various social media platforms.
- Engage with comments and mentions, fostering positive interactions.

2. **Communication Handling:**
- Respond immediately to emails, texts, and calls, providing accurate and helpful information.
- Handle customer inquiries and issues with a friendly and solution-oriented approach.

3. **Administrative Tasks:**
- Perform general administrative duties as needed.
- Assist with scheduling and organizing tasks to streamline daily operations.

**Requirements:**

1. **Excellent English Skills:**
- Strong written and verbal communication skills.
- A keen eye for grammar, spelling, and overall language proficiency.

2. **Social Media Savvy:**
- Familiarity with major social media platforms (e.g., Instagram, TikTok, Facebook).
- Ability to navigate social media accounts with ease.
- Experience using Facebook creator studio

3. **Customer Service Oriented:**
- Previous experience in customer service or related roles preferred.
- A customer-centric mindset with the ability to empathize and problem-solve.

4. **Tech-Savvy:**
- Comfortable using various communication tools and platforms.
- Proficient in Google Workspace, Slack

5. **Availability:**
- Able to work consistently from 10:00 AM to 6:00 PM EST, Monday to Friday.