Custom Service VA Rockstar

I am looking for a rockstar Customer Service agent for my Brand - DracoSlides. We are a close team of 4 agents and looking to expand the team to 5. We treat each other like family and would love to have you join the team.

Responsibilities:

- Respond to customer inquiries via email and chat.
- Efficiently manage orders on Shopify.
- Work with other tea ---------- mbers via ---------- .
- Have experience with Gorgias or Tidio for streamlined customer interactions.

Requirements:

- Experience with Shopify and customer service platforms.
- Strong English communication skills.
- Experience using ---------- .
- Stable internet connection.

How to Apply:

If you are serious about the position please study the brand ---------- and answer the following questions via email:

What do you like about the brand DracoSlides?

What is your favorite product from your website and why?

What is our Refund policy and how can customers process returns/exchanges?

How can customers track their orders?

Have you worked with Gorgias or Tidio software before?

Please send your answers to the email to ---------- and In the subject line of your email, please mention "Customer Service Agent - [Your Name]".