Intake Specialist/ Customer Support

Are you a friendly and organized communicator? We're hiring an Intake Specialist/ Customer Support to be the face and voice of our company.

Qualifications:

1. Confident and articulate communicator
2. Basic knowledge of legal terms and an understanding of various legal processes.
3. Ability to capture and record information accurately.
4. Meticulous in maintaining records and managing data.
5. Strong multitasking abilities
6. Proactive follow-up skills
7. Professional phone etiquette
8. Basic office software proficiency
9. Should be available 8-5 p.m. EST Monday - Friday


Application Video:

Submit a brief (max 3 minutes) video addressing:

1. Start by introducing yourself and pointing out relevant experience. If you've been an intake specialist or are familiar with charity registration, that's a big plus, especially if you've worked in a law firm.
2. Share any direct client interaction experience you may have.
3. Provide evidence of excellent communication skills, showcasing your ability to convey information clearly and professionally in various professional contexts.

How to Apply:


Email your resume and video to ---------- with the subject "Intake Specialist - [Your Full Name]".

Please note that consideration will be given exclusively to applicants who submit a video introduction, as it allows for a more comprehensive assessment of communication skills and overall suitability for the role.