B2B Business Development Representative

Job description:

1. Identify and assess customers’ needs to achieve satisfaction
2. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Provide accurate, valid, and complete information by using the right methods/tools
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution
5. Follow communication procedures, guidelines, and policies
6. Take the extra mile to engage customers
7. Use prospecting strategies to lead initial outreach to prospects
8. Generate own new leads using LinkedIn, social media, and other relevant marketing channels
9. Determine and qualify leads to move further down the sales process


Qualifications:
- Excellent in written and verbal communication
- With experience in emailing and outreach prospective clients
- Always ready for a change in a new fast-paced startup environment
- Proven customer support experience or experience as a Client Service Representative
- Ability to multi-task, prioritize, and manage time effectively
- Customer-oriented and ability to adapt/respond to different types of characters
- Can work EST time zone

Interested applicant may submit updated CV to ----------