Admission Advisor

About the Role
As the Admissions Advisor, you will be responsible for enrolling prospective adult learners into technology training programs. You will focus on exceeding enrollment goals, qualifying prospective learners, and driving revenue growth. This role involves a continuous stream of phone, video, and written communication, and you will be expected to maintain a high volume of meaningful and productive conversations. The successful candidate will work with admissions team members to qualify prospective learners, enroll them in programs, and assist applicants in obtaining grants and financial services.
Key Responsibilities
Work with the admissions team to identify prospective students for our boot camp programs
Assist applicants through the admissions process, from initial inquiry to enrollment
Provide excellent customer service to applicants and maintain open communication throughout the process
Assist applicants in obtaining grants and financial services, including completing applications and providing necessary documentation
Maintain accurate and complete records of all contact interactions and progress throughout the admissions process
Provide reports, feedback, and assessments of progress
Maintain the HubSpot CRM system to ensure accurate and up-to-date information
Meet or exceed enrollment goals of qualified learners
Work flexible hours, including weekends and evenings, to accommodate applicants' schedules
Qualifications
3+ years of experience in sales, customer service, or admissions, preferably in a higher education or boot camp setting
Excellent written and verbal communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Experience with HubSpot Sales CRM or other similar CRM systems
Previous phone sales experience is strongly preferred
Knowledge of grant and financial assistance programs preferred
Willingness to work flexible hours, including weekends and evenings
Ability to work in a fast-paced environment and quickly adapt to process changes
Must be available to work in person in the Manila, Philippines office