COMMUNITY OPERATIONS SPECIALIST - UBER

Community Operations Specialists, will champion rider and partner-driver support efforts for cities in the US, EMEA and Asia Pacific Region.

You are at the forefront of rebuilding Uber to be a brand not only known for its amazing product, but for its awesome customer service.

You will deliver only the best customer service for riders and partner-drivers in the US, EMEA and Asia Pacific Region across multiple support platforms: email, live chat/ instant messaging and phone.

REQUIREMENTS:
Work experience of 0-2 years in a high intensity, fast paced environment
Excellent in both written and spoken English
Exceptional comprehension and writing skills
Willingness to work on different shifts, totalling 40 hours per week, including weekend and weekly evening shifts
Passion for creating support experiences that exceed users’ expectations
An Uber evangelist — you care deeply about the product and getting others excited to ride and partner with Uber

Why UBER?
HMO starting day 1
FREE Meals
Good looking office (located in SM Aura, BGC Taguig)
Competitive package
Career development
Direct Employment with UBER
NO Dress Codes
Fun Environment

BOTTOM LINE

You will be part of a great team. We’re building something awesome that we get to share with the world. You must be ready to get your hands dirty, but also think strategically and bring the voice of Uber to everyone!