Admin & Customer Service Assistant

Hours: 5 per week
Pay: $6.50 per hour ($32.50 per week)

We are looking for an administrative assistant to join us on a part time basis. You would be managing our sales/enquiries inbox, responding to enquiries from new and existing customers. You would also be responsible for processing and taking new orders.

RESPONSIBILITIES:
- responding to new enquiries via email
- processing website orders
- liaising with our supplier regarding large orders
- creating sales invoices for large orders

WORKING TIMES:
The work is sparodic throughout the day - you would need to keep an eye on the email inbox throughout our opening times (4pm PHT to 11pm PHT), and respond to enquiries and deal with tasks as they come in. We estimate the average workload is around 1 hour per day. You would be paid for one hour per day minimum, even if the work is less. If the work exceeds this, you will be paid $6.50 per hour for any extra time.

REQUIREMENTS:
- experience in customer service and administration is preferred
- excellent English language skills (both verbal and written) are essential
- availability for video calls for training and catch ups
- ability to work independently

TRAINING
If hired, you will be provided with training in-depth on all your responsibilities, and you will be paid extra for this time.

For the right candidate, there may be an opportunity to expand the role into more proactive sales to help us grow the business.