Sales Virtual Assistant Needed

Are you a dedicated e-commerce virtual assistant with strong communication skills? Join our family-size virtual team by applying today! No experience is required, and we'll train you from the beginning.

Why work with us?

- Weekly Pay

- 100% Remote, working from home with minimum supervising

- Awesome holiday bonus & incentives.

- Stable, and Long term job relationship.

- Opportunity to grow your skill sets and take more responsibility.

- Mentoring and Coaching Opportunities.

- Friendly & Positive Working Environment (Family Business Environment)

- Win-Win Relationship with Employer (You grow, and we pay you more!)

Requirement:

*** Excellent communication skills and problem-solving skills are required ***
- High-speed Internet
- Distraction-FREE Area for phone support
- Must have the capability to work independently & deliver the job consistently


Responsibilities:

- Interact with customers on behalf of the organization either by email, phone, or chat- the face of the company.
- Strong communication skills to clearly and accurately respond to customer inquiries and concerns through service tickets.
- Record details of customer contacts and actions are taken
- Refer issues to department managers for specific actions to be taken
- Monitor progress and follow-ups to each department for speedy resolution
- Maintain constant communication with the customers until issue resolution
- Handle complaints and escalations to the manager
- Maintains positive relationships with customers and co-workers
- Documents updates in the customer support process for future reference
- Continuously look for improvements in the customer support process

How to apply?

Step 1: Please send your application to ----------
Step 2: Use the Name + Job Position + Date format as your subject
Step 3: In addition to your application, please send us a 1-2 min video introduction to ---------- the video, please answer this question: What would you like to do if you are 100% sure the result is a failure?

*** Only candidates with a video introduction will be qualified for the first round interview ***